ReviewsSync
NPS and CSAT results, and a way to follow up with unhappy customers
ReviewsSync will show NPS and CSAT results, and follow-ups with detractors. You can't yet create surveys from a screen. It is for organisation admins who will want to follow up with customers who scored low.
What is here, and what is not yet
A results view for admins
A view of NPS and CSAT results and detractor follow-ups, for organisation admins.
Surveys are not available yet
Creating surveys and send rules from a screen is not available yet.
When you request access, tell us how you follow up with unhappy customers today.
Sending a request doesn’t create a workspace, and every request is reviewed before anyone is given access.