Knowledge Base
Write down how your team works, in pages everyone can find
Search the knowledge pages you can open by title, content and tag. When you resolve a support ticket or pin a chat message, it is saved as a draft page. A support lead can polish those drafts later, and a new team member can look up how the team files its expenses. Your assistant Eva only quotes pages the person asking is allowed to open.
Finding pages and capturing new ones
Look across titles, content and tags
Search covers every page you are allowed to open.
Drafts that start from real work
Resolve a support ticket or pin a chat message and it is saved as a draft page, marked as captured.
When you request access, tell us the answer your team keeps searching for.
Sending a request doesn’t create a workspace, and every request is reviewed before anyone is given access.